Welcome to TritonAudio. We believe in sharing our passion for music and audio electronics. This passion created the base for TritonAudio where we design and produce innovative pro audio gear. Our friendship and background in high end audio, mechanical engineering and studio equipment engineering resulted in a strong partnership. We love audio equipment and see it as our mission to create devices that make music sound like a form of art.
Erwin, Max & Peter-Paul
Insured shipping: To upgrade your shipping method to insured shipping, select the 'insured shipping' option in the shopping card screen of the shop
section. An extra fee, which depends on ordered amount and weight will apply. Refunds & Returns If you are unhappy with an item for any reason, please
return it within thirty days from the shipped date for an exchange or refund of the purchase price less shipping and tax (if applicable).
Items shipped uninsured may not be returned if damaged! We reserve the left to give a refund, exchange, or store credit at our sole discretion. We do not refund shipping
charges, tax, customs charges, used, free or custom merchandise. Purchased products should be in its original packaging and in sellable condition. Up to 25% restocking fee may apply.
This limited warranty covers manufacturing defects in material and workmanship. At the time of service, the owner will need to be able to provide evidence of date and place of purchase. TritonAudio does not cover damage or failure caused by abuse, misuse, faulty installation, improper maintenance, or any repairs not carried out by TritonAudio. Items which are not covered by warranty are those considered as parts which are prone to failure due to general wear and tear or electrical failure. For example – lamps, fuses, and tubes. There will be no obligations or liability on the part of TritonAudio for consequential damages arising from the use of the product or any indirect damages with respect to loss of property, revenue, or costs for removal, installation, or re-installation. For warranty service the product must be reported to TritonAudio. You will be advised of where to send the faulty product. All shipping charges for returns should be pre-paid. If the requested repairs or service are within the terms of this warranty then the item will be returned to you. The unit must be in its original packaging with any original accessories. TritonAudio will not be responsible or accept any liabilities for any loss or damage to additional items which are sent with returned product. If the product is not covered under the terms of this warranty. TritonAudio will advise you of the costs to carry out any repairs necessary and the unit will be shipped to you on receipt of payment for the work including the return freight charges.We cannot be held responsible for delays in shipping.
We take pride in taking care of you and will always do what it takes to help a customer.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your
information is collected and used.
The Information We Collect
This notice applies to all information collected or submitted on the triton audio web site. On some pages, you can order products, make requests, and register to receive materials.
The types of personal information collected at these pages are:
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent
necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not
share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses
are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways
unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email. (email@example.com>)
We are happy to take orders over e-mail. Use the online catalog to decide what you need and simply send us an e-mail with a list of parts and your estimated total, along with your complete name, telephone number, shipping and email addresses. If you have an urgent order please say so in the subject line of your e-mail. We accept Paypal or bank transfer payments.